Login | View Cart

FAQ

Common questions and answers

What is Roost Crate?


Roost Crate is your “Farmer’s Market” in a box, delivered straight to your door. Carefully curated artisan items ($40-$60 value) will fill each box based around a monthly theme. Don’t have time to peruse the market on the weekends? No worries, we have you covered. Through Roost Crate, you will discover some of the best products found at local Upstate NY & New England stands and shops. Our mission is to help customers support small businesses, shop local, and to help vendors expand their market by sharing their wonderful products with a wider audience. We find it very important to give back to our community so we have partnered with a local organization called Capital Roots to make sure a portion of our proceeds goes back to help support our local farmers and vendors.


How does it work?


Roost Crate is delivered to subscribers each month with 4-6 items, depending on the size and pricing of that month’s selection. Like to find new and unique products? We do too! Click “Get Started” or "Subscribe", select your payment option (month-to-month, 3-month, or 6-month), fill out your billing and shipping information and you are on your way to receiving a monthly box of awesome. All subscriptions are automatically renewed on the 30th of each month.


What comes in the box?


Each box is carefully curated based around a specific theme. Monthly themes will be announced on our social media channels. Be sure to sign up for our mailing list so you can get sneak peeks of upcoming boxes! You can expect to find a combination of handmade, artisan crafted items such as jams, honey, sauces and snacks full of ingredients you can pronounce and are good for you; candles, soaps & scrubs, unique home & kitchen items and of course coffee & teas. We’ve got standards; we take the time to research, taste and get to know each of our product suppliers. If we like it, we know you’ll like it too.


Do I get fresh produce or meats?


Although you would find these delicious items at the Farmer’s Market, we do not ship fresh produce or meats. Our focus is centered on local shelf stable artisanal items from the Upstate NY and New England area. We will highlight some products from around the country that are suitable for the theme, but all items can be conveniently packed in small monthly boxes. Each item received will be of the highest quality & sustainable.


When do I get my box?


Boxes are shipped via USPS on 20th of every month, so plan on your box to arrive 3-4 days after shipping.


I'm a vendor and I'd love to have my product in a future Roost Crate!


We would love to highlight your product in roost crate! Please send any questions to : info@roostcrate.com and we can get you on the list!